Privacy Policy
Effective date: July 2026
1. Overview
This Privacy Policy explains how ALHANADEH TRANSPORTATION LLC collects, uses, protects, and shares information when you visit our website, request a quote, contact our team, track a shipment, or communicate with us.
2. Information We Collect
- Contact information, such as your name, company, email address, and phone number.
- Shipment information, such as pickup and delivery locations, dates, commodity, weight, dimensions, and special instructions.
- Communications you send by form, email, telephone, or text message.
- Basic technical information, such as browser, device, IP address, and website activity, when collected by our hosting, security, or analytics systems.
3. How We Use Information
- Review quote requests and coordinate transportation services.
- Communicate about inquiries, appointments, pickups, deliveries, documents, orders, accounts, and payments.
- Operate, secure, troubleshoot, and improve the website and internal business systems.
- Comply with legal, safety, insurance, broker, carrier, and recordkeeping obligations.
4. SMS Privacy
SMS Privacy: No mobile opt-in data will be shared with third parties for marketing or promotional purposes.
We use mobile information to provide conversational and operational messages regarding an inquiry, appointment, order, shipment, or account. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance.
5. How Information May Be Shared
We may share information only as reasonably necessary to provide transportation services, process business operations, protect the company or others, or comply with law. This may include service providers that host our website, deliver communications, support business systems, or perform professional services. We do not sell personal information.
Mobile opt-in consent and related data are excluded from sharing with third parties for their marketing or promotional purposes.
6. Cookies and Website Technology
Our website and service providers may use cookies or similar technologies for essential operation, security, performance, and analytics. Your browser may allow you to control certain cookies.
7. Data Security and Retention
We use reasonable administrative and technical safeguards designed to protect information. No online system is completely secure. We retain information only as long as reasonably necessary for the purposes described here, legal obligations, business records, dispute resolution, and enforcement of agreements.
8. Your Choices
You may request correction of your contact information or ask questions about this policy by contacting us. For text messages, reply STOP to opt out or HELP for assistance. Opting out of text messages does not prevent us from contacting you by another permitted method when necessary for an active transaction or legal obligation.
9. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through this website.
10. Policy Updates
We may update this policy when our practices, services, or legal requirements change. The effective date above identifies the current version.